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FAQ’S

Do I need a GP referral?

No referral required just call our team to book

What shall I wear?

Please wear whatever you are comfortable in and that allows us to access your problem. If you are attending an exercise class, please wear clothing you can move well in. 

Can I use my health insurance?
We work with most insurance companies however sadly we have taken the decision not to renew our contract with Bupa for Musculoskeletal Physiotherapy from the 18th May 2021. This is a financial business decision made by us and is no reflection on Bupa as a provider.

We are still able to provide Shockwave Therapy and Women’s Health Physiotherapy for clients wishing to use Bupa. Bupa will provide you with an authorisation code for these treatments which you should inform us of before your treatment begins. Please check any excess payments you may be liable for under your Bupa Policy.

If you wish to use insurance cover please mention this at the time of booking.

Can I park outside?

Yes, we have free parking outside the clinic and in the local area including a large free public car park in Kidmore Lane 100 yards away.

Ready To Book?

All of our treatments are tailored to your individual needs during appointments which are flexible and easy to book through our friendly and helpful clinic staff. If you're ready to book just click below to give us a call and we'll make sure you get the right treatment for your needs.

Get In Touch

Call us on 023 9223 3288
Email us at info@grosvenor-clinic.co.uk
Opening Hours
Mon Wed Thurs: 8.30am - 7.30pm
Tues Fri: 8.30am - 5pm
Saturdays: 9am - 1pm

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Kelly R
Kelly R
I attended the clinic at 28 weeks pregnant after suffering with my back - Lindsey was so so helpful, informative and made me feel completely comfortable. Would highly recommend.
Helen B
Helen B
I’ve used Grosvenor for physio, acupuncture and podiatrist services on a number of occasions over the years for myself and my sporty kids and always been really pleased with the results. Friendly, approachable and importantly provided good advice that fixed the problems we presented with. Wouldn’t hesitate to recommend or return if required.
Alf Wimshurst
Alf Wimshurst
Had treatment with Jo following replacement knee surgery and this was excellent. Had no hesitation returning a couple of years later for a back problem and again I cannot fault their service.
Helen Moore
Helen Moore
Grosvenor was recommend to me when I was having some back issues. Felt at ease as soon as I walked in. Friendly, professional service who really listened and provided a plan to help. Really happy with the results of my treatment plan meant I could get back to the things I enjoy. Would highly recommend
Peter Woodings
Peter Woodings
A very thorough first appointment where the problem identified. A very pleasant experience throughout.
Christine
Christine
I had four sessions of physio and acupuncture with Jo who then suggested I might benefit from seeing her colleague Louise for some clinical massage. The treatments I have received at the Grosvenor Clinic have meant my neck has been pain free for the first time in a number of years. All of the staff are so friendly and explain everything that is happening so you have confidence in all aspects of your treatment.
Amy Jones
Amy Jones
I have visited the clinic three times now for an extremely painful trapped nerve, when I first called up in a panic they accommodated me very last minute and got me treated and rebooked for acupuncture with Jo and I can’t thank her enough! The relief I have had since being to the clinic is amazing. Can’t recommend enough!